Are you looking to maximize your shopping experience on the SHEIN US app? Good news! SHEIN is launching an exciting Free Gifts with Purchase promotion Since March 19th, designed specifically for new users who haven’t placed an order within the past 365 days. This promotional event allows you to choose a free gift while shopping for your favorite items. Here’s a detailed overview of the rules, precautions, and troubleshooting tips to help you navigate this fantastic offer.
How to Participate in the Gift with Purchase Promotion
Participating in the Gift with Purchase promotion is simple and straightforward. Follow these steps to ensure you make the most of this opportunity:
- Access the App: Open the SHEIN US app on your device. Look for the free shipping banner on the homepage and click it. This will direct you to a page where you can select one free item.
- Select Your Free Gift: Browse through the available free items and choose one that you would like to receive. Add this item to your shopping cart.
- Choose Paid Items: After selecting your free gift, you’ll need to navigate back to the paid items page. Here, you can select additional items that require payment. Ensure that the total meets the minimum payment amount specified in the promotion.
- Complete Your Order: Finally, place an order that includes both your selected free item and the paid items. Once your order is processed, you will receive the free item you selected.
Important Precautions to Keep in Mind
Before diving into this promotion, it’s crucial to understand the following precautions:
- Eligible Items: The promotion applies to all items available on the app, excluding virtual products like SHEIN Club memberships, SHEIN Saver subscriptions, gift cards, and similar items.
- One Account per Device: Each device is permitted to participate in the promotion with only one SHEIN account. Make sure to use the account that has not made a purchase in the last 365 days.
- Refund Policy: If you request a full refund for your order that includes a free item, please be aware that the free item will be invalidated upon processing the refund.
By adhering to these guidelines, you can enjoy a smooth shopping experience while taking advantage of this fantastic offer.
Troubleshooting Common Issues
Sometimes, users may encounter issues when trying to access the activity page or during the checkout process. Here are some common problems and their solutions:
1. Activity Page Fails to Load
If you experience difficulties loading the activity page, consider the following:
- Network Issues: If you see a prompt stating, “The network is busy, please try later,” it indicates that your current network connection is unstable. In this case, refreshing the page or reloading the app may resolve the issue.
- Account Risk Notification: If you receive a message stating, “The game has been terminated due to abnormal behavior,” this means that the system has identified potential risks associated with your account. Understandably, this can be frustrating, but it is a precautionary measure to protect your information.
2. Ineligibility to Participate
To participate in the Gift with Purchase promotion, you must meet specific eligibility criteria:
- Order History Check: This activity is exclusively for users who have not placed an order on the SHEIN US app within the last 365 days. If you find that you cannot participate, check your order history to confirm your eligibility.
3. Issues with Free Items in Checkout
When trying to add free items to your shopping cart, you may face challenges if the following conditions are not met:
- Minimum Purchase Requirement: To claim your selected free items, you must purchase paid items that reach the minimum amount threshold. If the total does not meet this requirement, you will be unable to select the free item during checkout.
If you encounter these issues, reviewing the game interface and ensuring that your paid products meet the minimum amount requirement can help resolve them.
Conclusion
The Gift with Purchase of Select Items promotion is a fantastic way to enhance your shopping experience on the SHEIN US app. By following the steps outlined above and keeping the precautions in mind, you can seamlessly enjoy the benefits of this offer. Remember to check your eligibility and troubleshoot any issues that may arise during the process.
If you have further questions or need assistance, do not hesitate to reach out to SHEIN customer support for help. Happy shopping!